Tuesday, July 20, 2010

With a lot of individuals and websites offering virtual secretarial services, it seems endless to look for the best ones that suit your needs. However, if you just know your way around the web or even in a Philippine call center website, then it will be easier for you to hire the virtual secretary that suits your needs.

Here are the best 5 tips:

  1. Look for his website
    Since you will be virtually working together, it is good that you will scrutinize his virtual office. A website is a good avenue for this. A virtual assistant who has a website stands out from the rest in terms of professionalism. A website provides critical information regarding the virtual assistant or secretary in terms of his competence, professionalism, grammar, tone, and writing styles and formatting. Every aspect of the website reflects to the person himself. Most virtual secretaries are women but there are some men to who are apt to the challenges.
  2. Meet up with the person
    Meet with the person virtually. It is good that you must find time to talk live on chat and cam. It is the best way to scrutinize the person and evaluate him effectively. You must evaluate if the impression you got from his site is the same as when you have interviewed him.
  3. Clarify his expertise
    When you interview the person, always ask for a portfolio. This speaks of his past jobs with other clients. A portfolio is a good resource where you can deeply know the person.
  4. Know the person’s character
    Know the character of the person well. Is he the type that you are going to work with in the long run? What about his work ethics, are they good? Can he substantially meet your expectations?
  5. Evaluate his skills and experiences
    Know the critical things about him especially his skills and experiences.

Looking for the right virtual assistant services or virtual secretarial services and the person who will do the job is a tedious process. However, once you get them right, it will surely help you along the way.

7/21/10

Monday, July 5, 2010

As a CEO or a business owner, you may often receives some e-mails like customer complain, customer inquiry, simple feedback, quick customer testimonials, employees inquiry and so on. These matter will take your time if you do not have the right personal virtual assistant that will manage and organize your daily communications.


Personal Virtual AssistantTruly routine task is somehow boring that is why you have to encourage your personal virtual assistant from time to time. It is not easy to find highly skillful and flexible virtual assistant so you need to make sure that she or he will stay in your company as the company grow through time.

So, how do you keep or maintain a good relationship with your virtual assistant? Here are some helpful tips:

1.) It is a fact that you cannot see your Virtual Assistant personally or face- to- face and communicating him/her is through the internet, what you should do is to give clear instructions on the tasks you want your VA to be accomplished, the deadline and other important matters to avoid misunderstanding in the future.

2.) Be sure to have an open communication line with your VA. Your VA might have questions about the tasks that were given to him/her that was not clearly addressed. You might also have other tasks that you want to give to your assistant. An open communication line is much needed. It is better that your VA is discussing with you the issues and problems rather than become surprise with issues that start in a simple concerns.

3.) Trust your VA’s potential and skills. In this scenario, let your VA do his/her own thing and believe in his or her own capabilities. VA’s do have less supervision because they are highly- trained workers to do job for you efficiently but learning is still a lifelong process.

4.) Although VA’s are professional workers, you still have to give them enough time to learn your working styles and methods. VA’s are fast- learners and well- trained in their profession. You can ask your personal virtual assistant to do things not in her skills allowing her to have room for career grow.

5.) From time to time, commend your VA’s work. You can say phrases like, “good job!” or “excellent work” to boost your VA’s enthusiasm to work. These phrases surely help VA’s maintain a productive output. The best praise for sure is not monetary but rather in things. A surprise gift like key chain, flash drive, famous magazine etc for your VA will surely give impact to your VA performance.

Keeping a good relationship with your VA will surely lead to a stress- free business life. If you do this, you will not only be satisfying yourself, you are also satisfying your virtual assistant.

For more information on our virtual assistant service, go to the services page.

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