This is the second installment of the 2-part article about Filipino Virtual assistants, their culture, traditions, traits and overall personalities. Read part 1 of this post here.
6. Filipinos prefer cash bonuses rather than gifts in kind
Incentives in the form of gadgets always come second to cash. A professional Filipino home-based virtual assistant will generally prefer cash incentives more than anything else. Needs like hime repairs are not usually part of their monthly budget and only when they get bonuses can they afford to have these things taken care of.
7. Filipinos are very hard working and are easy to please
You need to motivate your Filipino virtual team every now and then. A little encouragement and motivation will go a long a way. Filipino VAs are very appreciative if you give them a positive feedback especially if they’ve been really working very hard for a project.
8. Most Filipino VAs are their family’s breadwinner
Most virtual assistants in the Philippines have families to support, whether its putting food on the table for their kids or sending their younger siblings to college, they will always have several dependents to look after. This is why it’s no surprise they’ll prefer cash incentives as mentioned in Part 1 of this article.
More often than not, the salary they will be receiving from you is already allocated to be spent to the last penny. If you fail to pay them on schedule, this may cause a lot of trouble on their side and may lead to your VA losing trust in you – leading them to look elsewhere to find a boss who can pay them on time.
Remember that Filipino VAs are extremely loyal to you. They simply want to reveive payment of their services as agreed and scheduled so that they can take care of their responsibilities.
9. Most Filipino VAs live with an extended family
When working with a Filipino VA you need to at least have an idea of their home setting. MOst Filipino VAs live with an extended family. Meaning, apart from their own family they also have their parents, grandparents, siblings and even cousins living with them. Expect a house full of kids. This should be okay as long as it does no affect your VA’s productivity.
Professional virtual assistants from the Philippines usually have a designated place in their home where they can work without interruptions.
10. Filipinos are conscientious workers
“Utang na loob” or “debt of gratitude” is a trait common to Filipinos. When you give them something more than what you’ve promised them or something they didn’t expect, they usually feel that they “owe you one”. This can be motivating to your VAs. So, if they’re performing really well and have exceeded your expectation, it would be beneficial to you both if you give them a little incentives.
Having a good grasp of the culture and traits of your virtual assistant will help build a harmonious professional relationship. Rest assured that your VA is also checking out culture and traits of their bosses.
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